Hard Skills can be defined as bachelor degrees, masters and any other post-graduate studies. But we all know that hard skills are only part of our professional success.
Soft skills such as the skills for effective communication, conflict resolution and negotiation skills are more and more being used as a yardstick to differentiate an average professional from a professional who moves up the ladder of success exponentially.
In an ever-changing global economy and much cross-border contact and transactions, we also need to take into account intercultural differences (Italian v Chinese; Italian v Indian). The challenges differ and may be distinguishable from intra-cultural aspects (Italian v Italian).
Every businesses success depends on our ability to adapt and effectively exercise our cross-cultural communication skills and adapt to difficult situations. This is all to be carefully balanced with the need to maintain commercial relationships.
With this in mind, I have prepared 3 different modules for ourConflict Resolution, Negotiation and Presentation Weekend Schools -8, 9 and 10 December 2017.
The background theory will be examined so that participants can adapt to different cultural scenarios with ease. The theory will be further consolidated through practical exercises through workshops and with feedback.
For further details please send an email to firstname.lastname@example.org or fill in the contact form below.
I look forward to welcoming you all in December.